Return Policy

Returns:

We do not allow returns and refunds  and all sales made are considered final. We encourage you to thoroughly review their orders before making a purchase decision.

A replacement will only be issued in the following circumstances:

  • Incorrect item received
  • Product defective on arrival
  • Parcel damaged during transit

In the case of an incorrect or defective order or damage during transit, we require customers to provide a complete uncut unboxing video from start to end, ensuring all labels are visible. This video serves as evidence for the shipping carrier and helps us assess the issue accurately.
To initiate an replacement, please email us at support@allthingsprettybym.in with your concern and attach the unboxing video within 24 hours of delivery. Requests received beyond this timeframe may not be eligible for assistance.
If the replacement is approved, will deliver the product in 7 days 
Once we receive your concern and unboxing video, we will review the information provided. Based on our assessment, we will determine the appropriate action to be taken.
AllThingsPrettyByM reserves the right to refuse any replacement request that does not meet our requirements.

contact number :8130924175
contact person - MANSI SAHNI KAKKAR
contact email address: mansissahni@gmail.com