Shipping Policy

Shipping Policy

At All Things Pretty by M, we carefully pack every order and do our best to get it dispatched and delivered to you safely and on time. Please read the shipping information below before placing your order.

Where Do We Ship?

We currently ship across India.

We also offer international shipping. International shipping charges and delivery timelines vary depending on the destination. If you are placing an international order, please contact us directly through Instagram DM before placing your order.

Order Processing & Dispatch

Once your order is placed and payment is confirmed, please allow 2–4 working days for your order to be processed and dispatched.

Dispatch time may be slightly longer during sales, festive periods, launches or periods of unusually high order volume.

The delivery timeline starts after your order has been dispatched.

Delivery Timeline

Once dispatched, domestic orders generally take 7–10 business days to reach you.

Please note that this is an estimated timeline and not a guaranteed delivery date.

Delivery may take longer during: Sale and promotional periods, Festive seasons, Public holidays, High-volume periods, Weather disruptions, Courier delays any other Unforeseen circumstances

We are a small business and depend on third-party logistics partners for deliveries. While we always do our best to ensure timely delivery, certain delays may be outside our control.

Courier delays do not qualify an order for cancellation, return or refund.

We appreciate your patience and understanding in such situations.

Shipping Charges

Standard shipping within India is ₹60 per order, unless a specific offer or promotion states otherwise.

Any applicable shipping charges will be clearly shown at checkout.

Order Tracking

Once your order is dispatched, the tracking details will be shared with you.

You can use the tracking number to track your shipment through the respective courier or shipping aggregator.

Please note that tracking updates are controlled by the courier partner and may sometimes take time to update.

Delivery Attempts & RTO

Once an order has been handed over to the courier partner, delivery is managed by the respective logistics company.

If a delivery attempt is unsuccessful due to reasons such as an incorrect address, customer unavailability, refusal to accept the parcel or other delivery-related issues, the shipment may be returned to us.

Orders returned to us due to failed delivery attempts or customer-related reasons are not automatically eligible for a refund.

If a shipment is returned to us, we may offer re-shipping or another suitable resolution depending on the circumstances. Additional shipping charges may apply for re-shipping.

Courier Issues & Delays

If your shipment is delayed, stuck in transit or showing an unusual tracking update, please contact us and we will try our best to assist and raise the issue with the courier partner where possible.

Please understand that we cannot guarantee a particular delivery date once the parcel has been handed over to the courier.

Need Help?

For any shipping-related questions or concerns, you can reach us at:

Email: allthingspretty.help@gmail.com
Instagram: @allthingsprettybym

We’ll always do our best to help you with your order. 💗

Thank you for shopping with All Things Pretty by M and supporting our small business. ✨